FREE SHIPPING IN GREECE IN ORDERS OVER 0 EURO
You can shop with a guest account, i.e. without creating an account. However if you create a registered account, you will have the following benefits:
If you‘ve forgotten your password, request a link to reset it or follow the ‘Forgotten password’ instructions on the ‘Sign In’ page.
Your order will be placed in one of our signature boxes (pink or turquoise).
When placing your order, check the box under packaging options to include an optional gift package. You will then receive your Eyecandy signature boxes (pink or turquoise) in a white Eyecandy bag luxuriously tied with signature Eyecandy ribbon.
It is not possible to amend or cancel an order once it is being placed. Please note, we’re unable to combine or add an item to an existing order.
If you need to make any amendments to your purchase, please call our Customer Care team as soon as possible and we’ll see what we can do.
Our delivery options may vary. View what's currently available at checkout.
Standard Delivery (Greece): 2.5 euros – Free delivery over 30 euros
Standard Delivery (Europe): 12 euros
Delivery Processing Times
Signing For Your Purchase
We offer a 15 Day Return / Exchange for our valued customers. Late returns will not be accepted.
If you received a faulty item, please notify us within 15 days of receipt via email at email@example.com. Please explain nature of defect and include photos or video. Please also be aware that items, which have been damaged as a result of normal wear and tear, by accident, or your own misuse, will not be considered faulty. In any other case changes will be made without any extra charges. Shipping charges (both ways) are not covered for overseas orders.
Yes, you can buy a a virtual Gift Card for someone. It will be e-mailed to the recipient once your order for the Gift Card has been processed and payment has been taken. A copy will also be sent to you as confirmation of dispatch.
We are not liable for any failure or incorrect delivery of a Gift Card due to you failing to provide the correct, current or complete information about the recipient. It is your sole responsibility to ensure the accuracy and completeness of the information you provide about the recipient.
We are not responsible for any Gift Card that is lost, stolen, destroyed or used without permission.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code and must be redeemed before they expire.
We reserve the right to amend these terms and conditions at any time.
If you need further assistance, email us at firstname.lastname@example.org
We accept payments from Visa, Mastercard, Maestro, American Express & Diners through the secure Alpha Bank gateway, Paypal and by cash on delivery.